Getting Started with Flow Auctions

Last updated: 3/20/2024

Welcome to Flow Auctions

Flow Auctions is a comprehensive platform designed specifically for numismatic companies and rarities dealers. This guide will help you get started and make the most of our platform's features.

1. Setting Up Your Account

Begin by creating your auction house account. You'll need to provide basic information about your business, including your company name, contact details, and preferred payment methods. Our verification process ensures a secure environment for all users.

Pro Tips

  • Have your business registration documents ready
  • Prepare a high-resolution company logo
  • Set up your primary contact information
  • Choose a strong password and enable two-factor authentication

2. Customizing Your Profile

Your profile is your digital storefront. Take time to customize it with your brand colors, logo, and company description. Add information about your specialties, certifications, and history in the numismatic industry.

3. Understanding Dashboard Features

The Flow dashboard is your command center. Familiarize yourself with key features including auction management, lot creation, bidder registration, and reporting tools. Each section is designed to streamline your auction operations.

Pro Tips

  • Explore each dashboard section thoroughly
  • Watch our tutorial videos for detailed feature walkthroughs
  • Use the search function to quickly find tools and settings
  • Bookmark frequently used pages for quick access

4. Creating Your First Auction

Start with a small auction to learn the platform. Create a test auction with a few lots to understand the lot creation process, timing settings, and bidder requirements. You can preview how your auction will appear to bidders before publishing.

5. Managing Lots

Learn to create detailed lot descriptions with high-quality images. Our lot management system supports bulk uploads, condition reports, and integration with major grading services like NGC and PCGS.

Pro Tips

  • Use high-quality images from multiple angles
  • Write detailed, accurate descriptions
  • Include grading information when available
  • Set reasonable starting bids and reserves

6. Setting Up Payments

Configure your payment settings to ensure smooth transactions. Flow Auctions integrates with major payment processors and supports various payment methods to accommodate your buyers' preferences.

7. Marketing Your Auctions

Use our built-in marketing tools to promote your auctions. Create email campaigns, share on social media, and leverage our network of collectors and dealers to reach potential bidders.

Pro Tips

  • Build your email subscriber list
  • Use social media sharing features
  • Create compelling auction titles and descriptions
  • Take advantage of our SEO optimization tools

Next Steps

Once you're comfortable with the basics, explore our advanced features like automated closing, dynamic lot ordering, and custom reporting. Our support team is always available to help you make the most of the platform.